DPD Local®
Your local delivery experts online

Customer Help Centre

What can we help you with?

General Enquiry

  1. Can I send to a P O Box Address?

    Our couriers do not deliver to P O Boxes with the exception of the Middle East Region; defined as... (read more)

  2. Where is my nearest drop off point?

    Please select the drop off service from the drop down below and enter your postcode to find your ... (read more)

  3. Are DPD local online able to carry my parcel?

    We do have a list of prohibited items which we cannot carry at all.  We also have a list of ... (read more)

  4. What do you mean by volumetric weight?

    Parcel weights are calculated on a volumetric basis based on both weight and dimensions so t... (read more)

  5. Can I drop my parcels off at the local depot?

    You can continue to benefit from dropping your parcels off at your nearest DPD Local Depot (forme... (read more)