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How can we help?

If you are awaiting a delivery from a retailer, you can track your parcel and see options to change the delivery for eligible shipments.

There are plenty of options for you to choose from:

• Change your delivery date.

• Arrange to leave your parcel somewhere safe at the delivery address.

• Deliver it to your neighbour.

• Change your pickup shop.

Enter your reference number and postcode to see your options.

Expecting a parcel?

DPD Local Online

If you have any specific queries regarding an order placed on www.dpdlocal-online.co.uk, please contact our Customer Service team.

You'll need your DPD reference, e.g. 'DPD1234567'.