How can we help?
If you are awaiting a delivery from a retailer, you can track your parcel and see options to change the delivery for eligible shipments.
There are plenty of options for you to choose from:
Change your delivery date.
Arrange to leave your parcel somewhere safe at the delivery address.
Deliver it to your neighbour.
Change your pickup shop.
Enter your reference number and postcode to see your options.
DPD Local Online
If you have any specific queries regarding an order placed on www.dpdlocal-online.co.uk, please contact our Customer Service team.
You'll need your DPD reference, e.g. 'DPD1234567'.