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What does salvage mean?

If the status of your claim changes to "awaiting salvage" at any point you should receive an email explaining what the next steps are. In the event of a salvage you will be given three options. You can decide to keep the goods and accept a reduced settlement, provide us with a repair quote or alternatively we can collect the goods and bring them back to our depot for inspection however if the claim is paid in full we will retain ownership of the item.