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Quick solutions
Self Service Panel
Save some valuable time by using our Self-Service options.
Rebook Your Collection
Our fast and reliable way to reschedule your collection.
Switch to Drop-Off
If you would prefer to drop your parcel at a store instead of waiting for a collection.
Edit Your Order
Change the information of your parcel before sending it.
Open an Enquiry
In the unfortunate case that your parcel has been lost or damaged, open an enquiry to find a resolution.
Cancel and Refund
If you no longer need to send your parcel you can cancel and enjoy quicker refunds.
Tracking Delays and Issues
Let us know if your parcel hasn’t arrived or if there has been no tracking updates for several days.
Return to Sender
Need a parcel returned to you? Request for in transit or inflight parcels to be returned to sender.
Print Your Labels
Easily reprint the labels for any of your parcels.
View Your Claims
Find the latest updates and manage your lost or damaged parcel claims online.